Organizing Live Entertainment

Summary

Surreal, a company revolutionizing live entertainment, faced the challenge of building a secure, scalable, and user-friendly authentication system to support its platform, which serves over 2,000 venues and manages 30,000 gigs annually.

To avoid the complexities of developing and maintaining authentication infrastructure, Surreal sought a specialized solution that could integrate seamlessly with its tech stack, including TypeScript, Next.js, and Node.js.

Userfront emerged as the ideal partner, offering advanced features like passwordless login, six-digit verification codes, and brute force protection to ensure both convenience and security for users.

The integration with Userfront allowed Surreal to deliver a seamless and secure login experience while adhering to best practices in authentication.

By outsourcing these complexities, Surreal’s engineering team was able to focus on its core mission of enhancing the concert experience. The collaboration not only improved security but also empowered Surreal to scale confidently, ensuring the platform's usability and reliability for thousands of daily users.

This partnership exemplifies how tailored solutions can enable companies to focus on innovation while maintaining robust security.

Challenge

Surreal needed a robust and secure authentication system to support its growing user base.

The primary challenge for Surreal was finding an authentication solution that was secure, scalable, and user-friendly without requiring a significant investment of the engineering team's time and expertise.

As a company focused on innovation in live events, Surreal’s team wanted to avoid becoming bogged down by the complexities of building and maintaining a secure login system.

Additionally, Surreal's user interface required advanced features like passwordless login, six-digit verification codes, and brute force protection to ensure both convenience and safety for its users, many of whom are on mobile phones or non-technical. These demands made it clear that Surreal needed a specialized partner to handle authentication efficiently while adhering to industry best practices.

Solution

Surreal selected Userfront's comprehensive authentication platform to address these challenges.

With Userfront, Surreal was able to integrate advanced authentication features into its platform seamlessly, enabling a secure and user-friendly experience for its users.

Userfront’s flexible suite of tools provided Surreal with the following:

• Passwordless Login: Simplifying the login process with email-based authentication, ensuring convenience for users.
• Six-Digit Verification Codes: Enhancing security through multi-factor authentication.
• Brute Force Security Measures: Protecting user accounts from unauthorized access attempts.

Surreal’s technical stack includes TypeScript, Next.js, and Node.js, and the team was able to easily integrate Userfront into their stack, demonstrating the platform's adaptability across modern technologies.

The collaboration between the teams at Surreal and Userfront ensured that best practices were implemented without requiring the engineers at Surreal to develop deep expertise in authentication or security.

Result

Integrating Userfront’s authentication services proved transformative for Surreal. By outsourcing the complexities of authentication, Surreal’s engineering team was able to focus on its mission of enhancing live entertainment experiences.

The Surreal platform now supports a seamless and secure user experience, earning praise from both internal stakeholders and users.

With Userfront handling authentication, Surreal was able to confidently scale its operations, ensuring both security and usability for thousands of users accessing its platform daily.

The collaboration empowered Surreal to innovate further in the live entertainment industry, confident that its authentication processes are robust and efficient.